BASIC FAQ

SPVISUZU – Sorry, normally we have no second hand trucks. We manufacture by order. But there may be slight possibility that we have one or two similar trucks in inventory for some hot items, which client repeats order again and again, so we make half-finished structure in inventory, such as tank, main parts, for quick delivery.

SPVISUZU – Premium quality; reasonable price; considerate service; warranty covered; parts available; after-sale service.
Please see details: http://www.spv-vehicle.com/why-choose-us.html

SPVISUZU – Production lead time is 2 – 8 weeks dependent on chassis availability or exact vehicle types. For basic tanker truck with popular chassis, lead time could be 2 weeks. For some complicated trucks, or with right hand drive chassis, lead time is longer.
Actual on board date is according to vessel available when finishing production.

SPVISUZU – For far away countries, we always use sea transport. According to vehicle dimension, we may use container vessel, or bulk vessel (the vehicle is lifted onto vessel by cranes), or RORO vessel (Roll on roll off vessel, the vehicle is driven on at loading port and driven off at discharge port, it is best way for a vehicle with engine. Semi-trailer without engine, can be loaded with a tractor from the port.) Usually it takes about 6 weeks to West Africa or South America. Shorter time to nearer countries.
To deliver to neighbor countries, which share borders with China, we can deliver the vehicles by driving to the borders and hand over to end users after declaring with customs.

SPVISUZU – The common payment term is 30% advance payment when placing order, then 70% balance payment after goods ready and before shipment.
We also accept Letter of Credit from reputable bank.

SPVISUZU– Yes, we accept inspection by world famous organization, such as SGS, ITS, UV………
 

Asia: Bangladesh, Sri Lanka, Afghanistan, Armenia, Uzbekistan, Kazakhstan, Kirgizstan, Burma, North Korea, Philippines, Indonesia, New Zealand……
Middle East: Jordan, Iraq, Qatar, UAE……
Africa: Angola, Algeria, Nigeria, Gambia, Congo, Congo(K), Guinea, Ghana, Mali, Zambia, Chad, Ethiopia, Mozambique, Sudan, South Sudan…...
South America: Trinidad, Chile, Venezuela, Panama, Cuba, Colombia, Peru, Bolivia, Uruguay…….
Europe:Gibraltar, Moldova……

SPVISUZU– We have some distributors worldwide, such as in Central Asia area, Chile of South America, West Africa, but till now, we have not signed exclusive agreements with any. You can feel free to purchase whatever from us or from our distributors. You will benefit an easy purchase if from our distributor because they know well about import procedures. You can just rest assured to wait for the amazing vehicles show up in front of you.

SPVISUZU – Sure. After the transaction finishes, we will remit the commission to your or your nominated account by wire transfer, or western union, etc.

SPVISUZU – Our warranty covers 12 months, if parts broken (artificial damage excluded) within warranty period, we will send replacement parts by courier DHL, UPS, FEDEX, etc. to your door. If really serious problems happen, we will assign our engineers to go onsite and repair it, which has never happened before.

SPVISUZU– Yes. We always use the newest chassis and technology to build our special vehicles. The parts will be available for many years. You can buy from us with cost after warranty expires.

 SPVISUZU– Yes. If you have training requirements, please kindly let us know when discussing a commercial contract.

SPVISUZU – Sure, normally we provide user’s manual in English. With certain quantities, we can provide manuals in other languages, too.

SPVISUZU– Yes, we do provide such service if it does not cost too much time and energy. We do it as for friendship.

SPVISUZU– Our factory is located in center of China, Hubei Province. The province capital is Wuhan city. Our city name is Suizhou, 150Km away from Wuhan city.
 
The nearest airport is called Wuhan Tianhe Airport. Whatever from Beijing, Shanghai, Guangzhou, a short 1.5 hours’ flight will bring you to Wuhan Tianhe Airport. We will pick you up from the airport, after 1.5 hours’ driving, you will be in front of our factory.
 
You can also take highway train from Beijing, Shanghai, Guangzhou to Wuhan city, period is 4-5 hours, then 1.5 hours’ driving will bring you show up at our factory.
 
You can see details from http://www.spv-vehicle.com/contact-us/.

SPVISUZU – Yes, we can provide right hand drive trucks, whatever in light truck, medium truck, heavy-duty trucks.

SPVISUZU – We have full range of vehicles with engines meet Euro II, Euro III, Euro IV, Euro V, to suit different countries’ road regulation.

SPVISUZU – ISUZU Japan only manufactures right hand drive. ISUZU China is a joint venture between ISUZU Japan and China, manufacturing left hand drive chassis in China. The ISUZU chassis we are manufacturing special vehicles with mostly are made by ISUZU China. These chassis are manufactured by following exact ISUZU drawings from Japan, sharing same manufacturing techniques, under strict quality control and monitor. They carry exact same logo ISUZU, use universal parts (exchangeable with ISUZU Japan). The quality and performance is as excellent as Japanese origin.